Return & Refund Policy
At DAMINNI, we are committed to ensuring your complete satisfaction.
Please read our Return & Refund policy carefully.
1. Return Policy
- We offer a 3-day/72 hours return policy from the date of delivery. If 72 hours have gone by since your purchase was delivered, unfortunately, we cannot offer you a refund.
- To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags intact.
2. Non-Returnable Items
Several types of goods are exempt from being returned, including custom-made or personalized orders, items marked as final sale, and gift cards.
3. Refunds (if applicable)
Once your return is received and inspected, we will send you an email/WhatsApp to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed. Refunds will be credited to your original payment method within 8-10 business days after the product passes our quality check.
4. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us via WhatsApp.
5. Shipping for Returns
To return your product, please initiate a return request. We arrange a reverse pickup for most pin codes.
6. Cancellation Policy
Orders can be canceled only within 12 hours of placing them. After this period, cancellations will not be accepted.
Refunds may take 5-7 working days to reflect in your account from the cancellation date.